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Roadside Assistance

Assistance during normal business hours

The division's normal business hours/days are 7:00 am to 7:00 pm Monday through Friday. The division is closed on all state holidays.

Driver's requiring roadside assistance during normal business hours should contact the local division office.

After hours assistance

Driver's requiring roadside assistance after normal business hours should contact NAC Fleet Rescue at (800) 975-6240. A NAC Fleet Rescue flier is located in the glove box of each vehicle.

Follow these procedures to request roadside assistance from NAC Fleet Rescue:

  • Fleetwide Fuel cad and PIN (card is in glove box, PIN number is on key tag)
  • Call NAC Fleet Rescue 800-975-6240
  • Vehicle license number and description
  • Description of problem (flat tire, dead battery, etc.)
  • Exact location of vehicle (street address, off-ramp, cross street, etc.)
  • Direction of travel
  • Call back phone number

The driver must report the NAC Fleet Rescue request to the Carson City office the next business day.

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